All shipped orders are sent via Canada Post and UPS

Local Pickup

Any local customers to Brantford, Ontario are able to pick up in person - just use the code LOCALPICKUP at checkout and we will send an email with the pickup address once your order is ready.  

Up to $50

  • All orders up to $50 are sent via untracked lettermail for $5
  • Lettermail can take anywhere from 3-15 business days to arrive and there is no tracking
  • We squish lettermail parcels down to enable us to offer this cheaper shipping option however please don't be alarmed when your poms arrive looking like squashed gremlins, once you open the package they will pop back to their original size in all their fluffy glory

Over $50

  • All orders over $50 are too big for the gremlin option and must be sent via tracked parcel shipping
  • Rates are $12 for Ontario and Quebec and $15 for all other Canadian provinces

Outside of Canada

  • Shipping to the U.S and to the rest of the World is caculated based on the size of your order.  Duty may apply to orders shipped out of Canada and that will be your cost to cover

Combined Shipping

  • If you would like to add extra poms to an existing order please send us an email and we can refund multiple shipping charges

We would love to offer free shipping (and occasionally do) but to keep our pom costs down we are unable to offer it at this time.  Please take our word that we do not make any money off shipping, we usually have to pay extra as shipping in Canada is terribly expensive and we are constantly on the look out for better shipping options for our lovely customers.